The keyboard does not automatically display and users have to manually select it to open.Ĭheck the "Automatic keyboard display" policy within Citrix Studio is set to "Allowed". Eventually after several lines of text some of that text will begin to dissapear underneath the keyboard.Ĭitrix are aware of this issue and a solution is under investigation. It could also be down to STA servers either not configured on NetScaler or down.Īs you type into an application such as Word or Notepad, the virtual keyboard appears on screen. This could be caused by firewall port blockage either internally or externally via NetScaler.
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When launching any application you receive error "Server error. Receiver for iOS / Workspace app for iOS:Īpplicable Product Versions Affected (if known) You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.
#Citrix receiver ios code#
For example if you have an error code or error message, use that to perform a search. There is a search box that you can use if looking for a specific fault. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected. Links may also expire or change so if you find broken links, please again let me know. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. The page is updated daily with new support articles and information. You cannot configure NAC check with Intune for macOS as Intune does not provide an option to enable NAC for macOS unlike for iOS.A list containing the majority of Citrix Workspace app for iOS (formerly Receiver for iOS) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies. If NAC is enabled on an MDM VPN profile, Citrix SSO automatically falls back to the classic authentication protocol. It might not be possible to inject this key into the WebView context. This key is embedded in a VPN profile that is managed by an MDM server. The signed device identifier is a rotatable secret key that uniquely identifies a mobile device which is enrolled in an MDM environment. Mobile specific authentication policies such as NAC (network access control) require the client to send a signed device identifier as part of the authentication with Citrix Gateway. To use the nFactor protocol with Citrix SSO, the recommended Citrix Gateway on-premises version is 12.1.50.xx and later. Authentication methodįor details about configuring nFactor, see Configuring nFactor authentication. The following table summarizes the various authentication methods supported by each protocol.
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Classic protocol is the fall-back protocol if nFactor fails for specific authentication methods such as NAC.Ĭitrix identity platform – The Citrix identity platform protocol is used when authenticating to CloudGateway or gateway service and requires MDM enrollment with Citrix Cloud. Because the order of the authentication factors is dynamic, the client uses a browser instance that is rendered within the app’s context to present the authentication GUI.Ĭlassic – Classic protocol is the default fall-back protocol used if classic authentication policies are configured on the VPN virtual server on the gateway. NFactor – nFactor protocol is used when an authentication virtual server is bound to the VPN virtual server on the gateway. These authentication factors can be configured in any order based on the organization’s needs.Ĭitrix SSO supports the following authentication protocols:
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Admins can configure different authentication factors that include client cert, LDAP, RADIUS, OAuth, SAML, and so on. Multi-factor (nFactor) authentication enhances the security of an application by requiring users to provide multiple proofs of identify to gain access.